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ProdataKey Manuals & User Guides

ProdataKey (PDK) provides cloud-based access control systems, security hardware, and commercial door controllers managed via mobile applications.

Tip: include the full model number printed on your ProdataKey label for the best match.

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ProdataKey (PDK) Manuals and Controller Guides

ProdataKey (PDK) is a leading innovator in cloud-based access control and security solutions. Their ecosystem revolves around simple, scalable hardware and intuitive mobile applications, enabling users to manage access securely from any device, anywhere.

PDK's product lineup features the Red series controllers, Cloud Nodes, card readers, and wireless access solutions designed for commercial spaces. They place a strong emphasis on streamlining commercial security, providing reliable long-term security management without the complexities of traditional access control systems.

ProdataKey manuals

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ProdataKey Red 2 Controller Quick Start Guide

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Comprehensive guide to installing and configuring the ProdataKey Red 2 two-door controller, covering package contents, mounting, connections, power, and OSDP reference information.

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ProdataKey Red Cloud Node (RCNE) Quick Start Guide

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A quick start guide for the ProdataKey Red Cloud Node (RCNE), detailing package contents, mounting instructions, various connection types (reader, DPS, REX, locking relay), power requirements, cloud node registration, and…

ProdataKey Red 2 Two Door Controller Quick Start Guide

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This guide provides instructions for installing and connecting the ProdataKey Red 2 Two Door Controller, including details on reader, maglock, REX, and power connections, as well as communication options and…

ProdataKey Red 1 Expander Quick Start Guide

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A quick start guide for the ProdataKey Red 1 Expander, detailing installation, wiring, and connection procedures for access control systems.

ProdataKey support FAQ

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  • How do I reset a ProdataKey Red Controller?

    To reset the controller, locate the reset button on the device and hold it down for 10 seconds until the device restarts.

  • Can I reuse existing Wiegand wiring for OSDP on a PDK controller?

    It is possible to reuse existing Wiegand wiring, but simple stranded Wiegand cable generally does not meet standard RS485 twisted pair recommendations. A four-conductor twisted pair with an overall shield is highly recommended for OSDP.

  • What power supply is recommended for the Red Cloud Node?

    Use the included 14VDC, 2 amp transformer for DC power input. It is recommended to use 18/2 wire for the connection.

  • Where can I access the PDK configuration and programming manual?

    After the controller is connected back to the Cloud Node, access the configuration software as instructed in the programming manual, which is available in the Partner Portal at www.prodatakey.com/pdkio or their knowledge base.