1KOMMA5° Manuals & User Guides

1KOMMA5° (also known as 1KOMMA5grad) is a European clean-tech technology company focused on creating a CO2-neutral lifestyle. Operating as a comprehensive "one-stop-shop" for decentralized energy, the brand develops and installs an integrated ecosystem of hardware and software. Its product portfolio features high-performance photovoltaic solar panels, home energy storage systems (such as the 1K5-BAT series), heat pumps, and electric vehicle wallboxes.

Central to 1KOMMA5°'s offering is its intelligent energy management platform, which connects these devices to optimize electricity usage and increase independence from the power grid. Headquartered in Germany with a growing international presence, 1KOMMA5° works with certified authorized partners to deliver safe, long-lasting, and efficient renewable energy infrastructure for residential properties.

• Who is authorized to install 1KOMMA5° batteries and solar modules?

  Installation, maintenance, and repairs must be performed strictly by authorized and qualified technicians licensed by 1KOMMA5° to ensure safety and retain warranty coverage.

• What should I do if my battery system is exposed to water?

  1KOMMA5° battery modules are not water-resistant. If the battery is submerged or wet, do not attempt to open it. Disconnect the system if safe to do so and contact authorized personnel immediately.

• What is the warranty period for 1KOMMA5° PV modules?

  The company typically offers a 25-year Product Guarantee and a 30-year Performance Guarantee for its Full Black PV Modules, ensuring at least 87.4% nominal power output after 30 years.

• How do I contact support for 1KOMMA5° products?

  Support can be reached via email at service@1komma5grad.com (Global/DE) or service.australia@1komma5grad.com (Australia), or through the contact forms on their official webсайт.