Xprinter H500B, H500E

Xprinter H500B/H500E Thermal Transfer Ribbon Label Barcode Printer User Manual

Models: H500B, H500E

1. Кіріспе

This manual provides detailed instructions for the setup, operation, and maintenance of your Xprinter H500B/H500E Thermal Transfer Ribbon Label Barcode Printer. Please read this manual thoroughly before using the printer to ensure optimal performance and longevity.

Негізгі ерекшеліктері:

  • Supports both direct thermal and thermal transfer printing.
  • High-speed printing up to 127 mm/s (H500B) or 101.6 mm/s (H500E).
  • Accommodates 300-meter ribbons for reduced downtime.
  • Compatible with Windows (XP and newer) and Linux operating systems.
  • Available in 203 DPI (H500B) and 300 DPI (H500E) resolutions.
  • Versatile for various label types including thermal transfer, PET/PVC, wash care, and jewelry labels.
  • Equipped with a powerful 32-bit processor, 4MB Flash Memory, 8MB SDRAM, and an SD card reader for memory expansion up to 4 GB.
  • Includes free labeling software and Windows drivers.

2. Пакет мазмұны

Verify that all items listed below are included in your package. If any items are missing or damaged, please contact your vendor.

Xprinter H500B/H500E printer and accessories

Figure 2.1: Printer and included accessories (Robbin, Shaft, Cable, CD Driver, Sticker Paper, Post, Adaptor, Plug).

  • Xprinter H500B/H500E Printer
  • Қуат адаптері және кабель
  • USB кабелі
  • Ribbon Spindles (Shaft, Post)
  • CD Driver (Software and Drivers)
  • Жылдам бастау нұсқаулығы (бар болса)

3. Орнату нұсқаулығы

3.1 Қаптаманы ашу және орналастыру

  • Принтерді орамынан абайлап шығарыңыз.
  • Place the printer on a stable, flat surface near a power outlet and your computer.
  • Принтер айналасында жеткілікті желдетуді қамтамасыз етіңіз.

3.2 Қуатты қосу

  • Қуат адаптерін принтердің қуат кіріс портына қосыңыз.
  • Plug the power cable into a suitable electrical outlet (100-240V AC).
  • Қуат қосқышын пайдаланып принтерді қосыңыз.

3.3 Loading Media (Labels and Ribbon)

The printer supports both direct thermal and thermal transfer printing. For thermal transfer printing, a ribbon is required.

Printer interior with open lid, showing media loading area

Figure 3.1: Open printer lid showing the internal mechanism for media loading.

Жоғарыдан төмен view of printer interior with label roll

3.2-сурет: Жоғарғы view of the printer's internal components, including the label roll path.

Бүйір view of printer interior with label roll and ribbon path

3.3-сурет: жағы view illustrating the label and ribbon loading paths within the printer.

  1. Принтердің жоғарғы қақпағын ашыңыз.
  2. Белгілерді жүктеу: Place the label roll onto the media spindle. Ensure the labels feed smoothly through the guides and under the print head. The printer supports media widths from 25.4mm to 118mm.
  3. Loading Ribbon (for Thermal Transfer): Insert the ribbon roll onto the supply spindle and the empty core onto the take-up spindle. Thread the ribbon as indicated by the internal diagrams, ensuring it passes between the print head and the labels. The ribbon capacity is max 300m, with a width of 110mm and a 1-inch core diameter.
  4. Close the top cover. The printer may perform an automatic paper test.

3.4 Драйвер мен бағдарламалық құралды орнату

To use the printer with your computer, you need to install the appropriate drivers and labeling software.

  • Жүргізушілер: Download the latest drivers for Windows/Linux/Mac from the official Xprinter webсайт: https://www.xprintertech.com/drivers-2. Орнату үшін экрандағы нұсқауларды орындаңыз.
  • Labeling Software (Bartender): For advanced label design and printing, download the Bartender software from: https://www.xprinter.net/companyfile/15/.
  • SDK: SDKs for Windows/Android/iOS are available for custom application development.

3.5 Компьютерге қосылу

  • USB қосылымы: Принтерді берілген USB кабелі арқылы компьютерге қосыңыз.
  • Қосымша қосылымдар: Depending on your model and configuration, you may also connect via Serial, LAN, Bluetooth, or Wi-Fi.

4. Операция

4.1 Printing Modes

The Xprinter H500B/H500E supports two primary printing modes:

  • Direct Thermal: Uses heat-sensitive paper that darkens when heated by the print head. No ribbon is required.
  • Thermal Transfer: Uses a ribbon that transfers ink to the label material when heated. This method is suitable for more durable labels and a wider range of materials.

4.2 Басып шығару жапсырмалары

Once drivers and software are installed, you can print labels from your chosen application (e.g., Bartender, or any application that supports printing to a label printer).

Diagram showing printer features like 108mm width, electronic sheet, ribbon/TTO

4.1 -сурет: Аяқталдыview of printer characteristics including 108mm width, electronic sheet, and ribbon/TTO capability.

Printer with labels showing dual motor design and 127mm/s speed

Figure 4.2: Illustration of the dual-motor design enhancing performance with a printing speed of 127mm/s.

  • Ensure the correct label type and ribbon (if needed) are loaded.
  • Select your Xprinter H500B/H500E as the printer in your software.
  • Configure label size, orientation, and content within the software.
  • Басып шығару тапсырмасын принтерге жіберіңіз.

4.3 Қолдау көрсетілетін жапсырма түрлері және қолданбалары

The printer is designed for a wide range of commercial applications:

Examples of labels for retail, logistics, cable, art paper, silver paper, thermal paper

Figure 4.3: Various label applications including retail, logistics, cable identification, art paper, silver paper, and thermal paper labels.

Examples of wash marks, clothes tags, and jewelry labels

Figure 4.4: Specific label examples such as wash marks, clothing tags, and jewelry labels.

  • Бөлшек сауда: Бағасы tags, shelf labels, product labels.
  • Логистика: Shipping labels, inventory labeling.
  • Өнеркәсіптік: Cable identification, instruction labels.
  • Мамандығы: Wash care labels, jewelry labels, art paper, silver paper, thermal paper.

5. Техникалық қызмет көрсету

5.1 Басып шығару механизмін тазалау

Regular cleaning of the print head ensures print quality and extends the life of the printer. Clean the print head with an alcohol swab or a specialized print head cleaning pen.

  • Принтерді өшіріп, қуат кабелін ажыратыңыз.
  • Жоғарғы қақпақты ашыңыз.
  • Gently wipe the print head surface from the center outwards.
  • Allow the print head to dry completely before closing the cover and reconnecting power.
  • The print head has a life expectancy of 30 km.

5.2 Replacing Ribbon and Labels

Replace ribbons and label rolls as they run out. Refer to Section 3.3 for detailed loading instructions.

Printer interior showing ribbon and label path for thermal transfer printing

5.1 -сурет: Ішкі view demonstrating the path for ribbon and label media during thermal transfer printing.

Printer performing automatic paper test

Figure 5.2: The printer's automatic paper test feature, which helps in proper media calibration.

6. Ақаулықтарды жою

МәселеЫқтимал себебіШешім
Қуат жоқPower cable disconnected, power switch off, faulty power adapter.Check power connections, ensure power switch is on, test with another outlet or adapter if available.
Баспа сапасының нашарлығы (түсі кеткен, сызықтар)Dirty print head, incorrect media/ribbon, print head wear.Clean the print head (Section 5.1), ensure correct media and ribbon are used, adjust print density in software.
Принтерді компьютер танымайдыDriver not installed, incorrect USB cable, port issue.Install/reinstall drivers (Section 3.4), try a different USB port or cable, check device manager.
Жапсырмалар дұрыс берілмейдіLabels improperly loaded, media guides not adjusted, paper jam.Reload labels correctly (Section 3.3), adjust media guides to fit label width, clear any paper jams.
Ribbon wrinkles or breaksRibbon tension incorrect, ribbon improperly loaded.Ensure ribbon is loaded correctly and tension is appropriate.

7. Техникалық сипаттамалар

The following table details the technical specifications for the Xprinter H500B and H500E models.

ЕрекшелікXP-H500BXP-H500E
Ажыратымдылық203н/д300н/д
Басып шығару әдісіЖылу беру / Тікелей термиялық
Макс. Басып шығару жылдамдығы127 mm/s (5”)101.6 mm/s (4”)
Макс. Енін басып шығару108 мм (4.25 дюйм)104 мм (4.09 дюйм)
Макс. Басып шығару ұзындығы2286 мм (90 дюйм)1016 мм (40 дюйм)
Медиа түріҮздіксіз, саңылау, қара белгі, желдеткіш-бүктелген және тесілген тесік
Медиа ені25.4 - 118 mm (1.0” - 4.6”)
Тасымалдағыш қалыңдығы0.06 ~ 0.254 мм (2.36 ~ 10 мил)
Тасымалдаушы өзегінің диаметрі25.4 ~ 76.2 мм (1” ~ 3”)
Label Roll Capacity127 mm (5”) (External diameter)
Ribbon CapacityМакс. 300 м
Таспа ені110 мм
Ribbon Core Inner Diameter25.4 мм (1 дюйм)
Процессор32-биттік процессор
Жад4 МБ флэш жады, 8 МБ SDRAM, Flash жадын кеңейтуге арналған SD картасын оқу құрылғысы, 4 ГБ дейін
ИнтерфейсStandard: USB+TF card. Optional: Serial/Lan/Bluetooth/WIFI/Parallel
1D Barcode SupportCode 39, Code 93, Code 128UCC, Code 128, Codabar, Interleaved 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST, GS1 DataBar, Code 11
2D Barcode SupportPDF-417, Maxicode, DataMatrix, QR коды, Ацтек
Айналу0°, 90°, 180°, 270°
ЭмуляцияTSPL, EPL, ZPL, DPL
Өлшемдер (D x W x H)302.5 мм x 234 мм x 194.8 мм
Салмағы2.6 кг
Басты өмірді басып шығарыңыз30 км
Қуат кірісіАйнымалы ток 100-240В, 1.8А, 50-60Гц
Қуат шығысы24V, 2.5A, 60W тұрақты ток
Жұмыс ортасы5 ~ 40°C (41~104°F), Humidity: 25 ~ 85% non-condensing
Сақтау ортасы-40 ~ 60°C (-40~140°F), Humidity: 10 ~ 90% non-condensing
Diagram showing printer dimensions: 302.5 mm length, 234 mm width, 194.8 mm height

Figure 7.1: Physical dimensions of the Xprinter H500B/H500E printer.

Артқы view of printer showing USB port and other connections

7.2-сурет: Артқы view of the printer highlighting the USB port and other interface options.

8. Пайдаланушы кеңестері

  • Медиа әмбебаптығы: This printer is not limited to just paper labels. It can print on various materials including satin, polyester, PET/PVC labels, and wash care labels, making it suitable for diverse applications like clothing tags and jewelry labels.
  • Ribbon Selection: When printing barcode labels for products, ensure you use a ribbon with a maximum capacity of 300 meters and a width of 110mm, with a 1-inch core diameter. The printer's maximum print width is 108mm, so choose labels and ribbons accordingly.
  • Жадты кеңейту: The printer's 4MB Flash Memory and 8MB SDRAM can be expanded up to 4 GB using an SD card, which is useful for storing a large number of fonts and graphics for complex label designs.

9. Кепілдік және қолдау

9.1 Кепілдік туралы ақпарат

The product comes with the manufacturer's standard "Shop's Three Guarantees" after-sale service. Please refer to the specific terms and conditions provided at the time of purchase or contact your vendor for details.

9.2 Техникалық қолдау

For technical assistance, driver downloads, or further information, please visit the official Xprinter webсайт:

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