REOLINK TrackMix PoE 4K Dual-Lens PTZ Security Camera System User Manual

1. Өнім аяқталдыview

The REOLINK TrackMix PoE is a 4K dual-lens PTZ (Pan-Tilt-Zoom) security camera system designed for outdoor surveillance. It features advanced functionalities such as auto-tracking, smart detection, and flexible storage options, all powered via Power over Ethernet (PoE).

Негізгі ерекшеліктері:

• Қосарлы View: Бір мезгілде view wide-angle and close-up details on one screen using its 2.8mm wide-angle lens and 8mm telephoto lens.
• 6X Hybrid Zoom: The telephoto lens automatically zooms in on detected targets for detailed views.
• 355° панорамалау және 90° еңкейту: The camera can rotate horizontally and vertically to follow subjects.
• Автоматты қадағалау: Automatically tracks people, vehicles, and pets within its detection zone.
• Smart Detection: Differentiates between people, vehicles, and pets to reduce false alarms.
• 24/7 жазу: Continuous recording to a microSD card or Reolink NVR.
• AI Video Search: Quickly locate specific events in recorded footagжазылым ақысы жоқ e.
• PoE Convenience: Simplified installation with power and data transmission over a single Ethernet cable.
• Жедел ескертулер: Triggers spotlights and sirens upon suspicious motion detection, sending push/email notifications.

2. Орнату және орнату

2.1 Қорапта не бар

Before you begin, ensure you have all components:

• REOLINK TrackMix PoE Camera
• Монтаждау тақтасы
• Монтаждау үлгісі
• Бұрандалар мен қабырға анкерлері
• Waterproof Lid for Ethernet Connector
• Жылдам бастау нұсқаулығы

Ескерту: A PoE switch or Reolink NVR (for power and network connection) and an Ethernet cable are required but not included. A DC 12V power adapter is also not included if not using PoE.

2.2 Initial Setup (Power On & App Configuration)

1. Камераны қосу: Connect the camera to a PoE switch using an Ethernet cable. Then, connect the PoE switch to your router's LAN port with another Ethernet cable.
2. Relink қолданбасын жүктеп алыңыз: Scan the QR code in the Quick Start Guide or search for 'Reolink' in your app store to download the latest version of the Reolink App.
3. Қолданбаға камера қосу:
   • Автоматты анықтау: Ensure your phone is connected to the same network as the camera. In the Reolink App settings, enable 'Add Devices Automatically'. The camera should appear in the device list. Tap it to initialize.
   • Қолмен қосу: Tap the '+' button in the app, then choose 'Input UID/IP' to enter the camera's UID (found on the camera label) or IP address. Alternatively, tap 'LAN' to find devices within your local network.
4. Initialize Camera: Follow the on-screen prompts to create a device password and name your camera.

2.3 Физикалық орнату

The camera can be mounted on a wall or ceiling. Ensure the mounting location provides a clear field of view and is within range of your network connection.

Image: Stable PoE Connection. This diagram illustrates how to connect the camera using a PoE switch to your router for both power and data.

1. Орнату орнын дайындаңыз: Use the provided mounting template to mark drill holes on the wall or ceiling.
2. Бұрғылау саңылаулары: Drill holes at the marked positions. Insert wall anchors if installing on masonry.
3. Бекіту негізін бекіту: Secure the camera's mounting base to the wall or ceiling using the screws.
4. Adjust Camera Direction: After mounting, use the Reolink App or Client software to pan and tilt the camera to achieve the desired viewкіру бұрышы.
5. Waterproof the Connection: Install the waterproof lid over the Ethernet cable connector to prevent water intrusion and ensure long-lasting performance.

Сурет: егжей-тегжейлі view of the camera's components and ports, including the reset button, microSD card slot, and cable connections.

2.4 Important Notes for Camera Placement:

• Avoid pointing the camera directly at sunlight, mirrors, or glass windows to prevent image quality issues.
• Ensure the camera is mounted securely to prevent accidental falls.

3. Камераны пайдалану

3.1 Тікелей View және Қосарлы View

Access the live feed through the Reolink App or Client software. The dual-lens design allows you to see both a wide-angle overview and a zoomed-in detail simultaneously on one screen.

Image: Dual Lens for Immersive Visual Experience. This image demonstrates the simultaneous wide-angle and zoomed-in views provided by the dual-lens system.

3.2 Auto Tracking and Pan-Tilt-Zoom (PTZ)

The camera features 355° pan and 90° tilt capabilities. When motion is detected, the camera can automatically track the subject. You can also manually control the pan and tilt via the app.

Image: 355° Auto Zoom Tracking, Fast Positioning. This image illustrates the camera's ability to automatically track moving subjects across a wide area.

Бақылау режимдері:

The TrackMix PoE offers three tracking modes:

• Digital Tracking: The camera tracks targets only within the range of the wide-angle lens. If the target moves out of this range, tracking stops. Recommended for smaller monitoring areas (up to 100° field of view, ~10m distance).
• Digital Tracking First: The camera first tracks and zooms digitally. When the target approaches the edge of the wide-angle lens's field of view, the camera starts to pan and tilt to keep the target in frame. Suitable for larger areas (>100° field of view, ~10m distance).
• PT Tracking First: The camera tracks and zooms as normal. When the target is about to reach the edge of the telephoto lens's field of view, the camera pans and tilts to maintain tracking. Also suitable for larger areas (>100° field of view, ~10-15m distance).

3.3 Ақылды анықтау және ескертулер

The camera's AI can distinguish between people, vehicles, and pets, minimizing irrelevant alerts. Upon detection, the camera can trigger its built-in spotlights and siren, and send instant push notifications or email alerts to your device.

Image: Harsh Warning for the Unwelcome. This image shows the camera's smart detection capabilities triggering spotlights and sending alerts.

3.4 Түнгі көру

The camera provides full-color night vision with 4K clarity, utilizing its spotlights. It also supports infrared night vision for discreet monitoring in low-light conditions.

Image: Full-Color Night Vision with 4K Clarity. This image compares the visual output of the camera with spotlights on versus infrared night vision.

3.5 Жазу және сақтау

Recordings can be stored locally on a microSD card (up to 512GB, sold separately), a Reolink NVR, or uploaded to an FTP server. No subscription fees are required for these storage options.

Image: Flexible Recording Options. This image displays the various recording and storage methods available for the camera.

3.6 AI Video Search

The Reolink App allows you to search through recorded videos using AI. You can filter by detection modes (people, vehicles, pets) and control the timeline to quickly locate specific events without manually scrubbing through footage.

3.7 Smart Home интеграциясы

The camera is compatible with Home Assistant, allowing for integration into your existing smart home ecosystem.

Image: Works with Home Assistant. This image shows the camera's integration with the Home Assistant platform.

4. Техникалық қызмет көрсету

• Тазалау: Камера линзасын және корпусын үнемі жұмсақ, d шүберекпен тазалап тұрыңызamp анық сурет сапасын қамтамасыз ету үшін шүберек. Абразивті тазалағыштардан аулақ болыңыз.
• Микробағдарламаны жаңарту: Check the Reolink App or webоңтайлы өнімділікті және жаңа мүмкіндіктерге қол жеткізуді қамтамасыз ету үшін микробағдарлама жаңартулары үшін мерзімді сайт.
• Кабельді тексеру: Periodically inspect all cables for any signs of wear or damage, especially the Ethernet cable, to maintain a stable connection.

5. Ақаулықтарды жою

• Қуат/қосылу жоқ: Ensure the Ethernet cable is securely connected to both the camera and the PoE switch/NVR. Verify the PoE switch/NVR is powered on and functioning correctly.
• Lagging Live View: This can be caused by network congestion or insufficient bandwidth. Ensure your network is stable and has adequate bandwidth for 4K streaming. Reduce video quality settings in the app if necessary.
• Жалған дабылдар: Adjust the sensitivity of motion detection and configure detection zones in the Reolink App to minimize triggers from irrelevant movements (e.g., swaying trees).
• NVR үйлесімділігі: If using with a Reolink NVR, ensure your NVR's hardware version (H3MB18, N2MB02, or N3MB01) is compatible and has the latest firmware update to correctly display dual-lens UI.
• Кескін сапасы мәселелері: Check the lens for dirt or obstructions. Ensure the camera is not pointed directly at strong light sources or reflective surfaces.

6. Техникалық сипаттамалар

7. Кепілдік және қолдау

7.1 Кепілдік туралы ақпарат

The REOLINK TrackMix PoE camera typically comes with a 2 жылдық шектеулі кепілдік. Please refer to your purchase documentation or the official Reolink webарнайы кепілдік шарттарына арналған сайт.

7.2 Тұтынушыларды қолдау қызметі

For technical assistance, troubleshooting, or product inquiries, please visit the official Reolink support website or contact their customer service through the Reolink App.

Қайта байланыс Webсайт: relink.com