Polycom VVX 250 IP үстел телефоны пайдаланушы нұсқаулығы

Өнім аяқталдыview

The Polycom VVX 250 is a four-line, basic IP desk phone featuring a color display, designed for clear and efficient communication.

Негізгі ерекшеліктері:

• Make more natural and life-like calls with Polycom HD Voice
• 2.8” color display: an engaging experience offering visual information at a glance
• Two Gigabit Ethernet ports offer cost savings and performance benefits
• USB port enables users to move data around more quickly
• Integrates with more than 60 industry leading call control platforms

Алдыңғы view of the Polycom VVX 250 IP Desk Phone, showcasing its handset, keypad, and color display.

Орнату нұсқаулығы

Follow these steps to set up your Polycom VVX 250 IP Desk Phone.

Пакет мазмұны:

• Polycom VVX 250 IP Desk Phone unit
• Тұтқа және шиыршықталған сым
• Ethernet кабелі
• Үстел тірегі
• (Note: Power adapter may be sold separately depending on model/region.)

Физикалық байланыстар:

1. Телефон тұтқасын қосу: Орамдық сымның бір ұшын телефон тұтқасына, ал екінші ұшын телефон базасындағы телефон портына жалғаңыз.
2. Желіге қосылу: Connect an Ethernet cable from your network switch or router to the LAN port (marked with a network icon) on the back of the phone.
3. Қуатты қосу: If not using Power over Ethernet (PoE), connect the power adapter (if included) to the power port on the back of the phone and plug it into a power outlet.
4. Компьютерге қосылу (міндетті емес): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the PC port (marked with a computer icon) on the back of the phone.
5. Connect Headset (Optional): Plug your compatible headset into the headset port (marked with a headset icon) on the back of the phone.

Ірі план view of the back of the Polycom VVX 250 IP Desk Phone, showing the Ethernet (LAN and PC), power, and headset ports.

Бастапқы іске қосу:

Once connected, the phone will power on and begin its boot-up sequence. This may take a few minutes. The display will show the Polycom logo and then proceed to load its firmware and configuration.

If your network supports automatic provisioning, the phone will automatically configure itself. Otherwise, you may need to manually enter network settings or contact your VoIP service provider for assistance.

Пайдалану нұсқаулары

Қоңырау шалу:

1. Pick up the handset, press the Speakerphone button, or press a line key.
2. Пернетақта арқылы қажетті нөмірді теріңіз.
3. Press the Dial soft key or wait for the call to connect automatically.

Қоңырауға жауап беру:

When the phone rings, pick up the handset, press the Speakerphone button, or press the flashing line key.

Using the Display and Menu:

The 2.8-inch color display provides access to various phone functions and settings.

• пайдаланыңыз Навигациялық кластер (up, down, left, right arrows, and Select button) to browse through menus and options.
• түймесін басыңыз Үй button to return to the main menu or idle screen.
• Бағдарламалық пернелер: The buttons directly below the display change their function based on the current screen or activity.

Жалпы функциялар:

• Ұстаңыз: Press the Hold button during an active call to place it on hold. Press again to resume.
• Аударым: During an active call, press the Transfer button, dial the new number, and then press Transfer again to complete.
• Дыбысты өшіру: Қоңырау кезінде микрофонның дыбысын өшіру үшін Дыбысты өшіру түймесін басыңыз. Дыбысты қосу үшін қайтадан басыңыз.
• Динамик: Press the Speakerphone button to toggle speakerphone mode on or off.
• Гарнитура: Press the Headset button to switch audio to a connected headset.
• Дыбыс деңгейін басқару: пайдаланыңыз + және - buttons below the keypad to adjust handset, headset, or speakerphone volume.

A person is shown using the Polycom VVX 250 IP Desk Phone at a desk, demonstrating its use in a typical office environment.

Мәзірлерге кіру:

Күту экранында түймесін басыңыз Үй button to access the main menu. Options typically include:

• Жаңа қоңырау
• Messages (Voicemail)
• Directories (Contact lists)
• DND (Мазаламау)
• Settings (Phone configuration)
• Applications (if configured)

An official video demonstrating the key features of the Polycom VVX 250, including HD audio, 2.8-inch color LCD screen, and 4 line keys.

Техникалық қызмет көрсету

To ensure optimal performance and longevity of your Polycom VVX 250 IP Desk Phone, follow these maintenance guidelines:

• Тазалау: Use a soft, dry, lint-free cloth to clean the phone's surface and display. Avoid abrasive cleaners, solvents, or aerosol sprays.
• Шаңды кетіру: Regularly dust the keypad and speaker grilles to prevent accumulation that could affect performance.
• Кабельдерді басқару: Ensure all cables are securely connected and not under strain. Avoid sharp bends or kinks in the cords.
• Қоршаған орта жағдайлары: Operate the phone within recommended temperature and humidity ranges. Avoid direct sunlight, excessive heat, or moisture.
• Бағдарламалық құрал жаңартулары: Periodically check with your service provider for available firmware updates to ensure your phone has the latest features and security enhancements.

Ақаулықтарды жою

This section provides solutions to common issues you might encounter with your Polycom VVX 250 IP Desk Phone.

Нөмірді теру сигналы жоқ/Қоңырау шалу мүмкін емес:

• Желі қосылымын тексеріңіз: Ensure the Ethernet cable is securely plugged into both the phone's LAN port and the network jack/router.
• Қуат циклі: Unplug the phone's power adapter (or Ethernet cable if using PoE), wait 10 seconds, then plug it back in.
• Verify Network Status: Check if other devices on your network are functioning correctly.
• Contact Service Provider: If the issue persists, your VoIP service may be down or require re-provisioning.

Аудио сапасы нашар:

• Дыбыс деңгейін реттеу: Use the volume buttons on the phone to increase or decrease the call volume.
• Check Handset/Headset Connection: Ensure the handset or headset cord is securely connected.
• Желі кептелісі: High network traffic can affect call quality. Try reducing network usage or contact your IT administrator.
• HD дауыс: Ensure both parties are using HD Voice compatible devices and network for optimal clarity.

Дисплей жұмыс істемейді:

• Қуатты тексеру: Ensure the phone is receiving power.
• Қуат циклі: Жоғарыда сипатталғандай қуат циклін орындаңыз.
• Жарықтық параметрлері: Navigate to Settings > Basic > Display > Backlight Intensity to adjust brightness.

Phone Not Registering:

• Желіге қосылу мүмкіндігі: Confirm the phone has an active network connection.
• Конфигурация: Verify that the phone's configuration settings (SIP server, user credentials) are correct. This usually requires IT or service provider assistance.
• Микробағдарлама: Outdated firmware can sometimes cause registration issues.

Техникалық сипаттамалар

Қорапта не бар

The standard package for the Polycom VVX 250 IP Desk Phone typically includes:

• Polycom VVX 250 IP Desk Phone Unit
• Телефон тұтқасы
• Телефон сымы
• Network Cable (Ethernet)
• Үстел стенді
• Жылдам бастау нұсқаулығы

Note: Power adapter may be sold separately depending on the specific product variant or region.

Кепілдік және қолдау

Кепілдік туралы ақпарат:

Poly products typically come with a limited hardware warranty. Please refer to the warranty card included with your product or visit the official Poly website for detailed warranty terms and conditions specific to the VVX 250 model. Retain your proof of purchase for warranty claims.

Техникалық көмек:

For technical assistance, troubleshooting, or further inquiries, please contact Poly customer support.

• Желідегі қолдау: Visit the Poly support website for FAQs, knowledge base articles, and software downloads.
• Телефонды қолдау: Contact your regional Poly support hotline.
• Қызмет көрсетуші: If your phone was provided by a VoIP service provider, they may be your primary point of contact for support and configuration.

Always provide your product model (VVX 250) and serial number when contacting support for faster service.